To access these settings, click Outlook > Preferences > Accounts, select the IMAP account, and then click Advanced. For information about the primary IMAP account settings, see Basic IMAP account settings for Outlook for Mac. Option.1.Have you tried re-adding your account to Outlook 2016 for Mac via Exchange mode 2.Start your Mac in safe mode in case any software conflict and then check if the issue persists.
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